Refund policy
Last updated: November 11, 2026
Our 30-day money-back guarantee
We want Little Guardian to give your family real peace of mind. If you are not happy with your Little Guardian Kids Safety Alarm Keychain, you can request a return within 30 days after your order is delivered.
Return conditions
- Contact us within 30 days of delivery before sending anything back.
- Return the alarm keychain with all included parts (alarm, pull strap and clip), in the condition you received it.
- Alarms that have been damaged through misuse, taken apart or modified cannot be refunded.
Return shipping
Return shipping costs are paid by the customer, and the original shipping is free and not refundable. We recommend a tracked shipping service, because we cannot refund returns that are lost on the way back to us.
Damaged, defective or wrong items
If your Little Guardian arrives damaged, the siren or light does not work, or you received the wrong color, contact us within 30 days of delivery with your order number and a photo or short video. We will send you a free replacement or a full refund, and you will not need to pay anything to return it.
How to start a return
Use the form on our Contact page or email support@littleguardy.com with your order number. We will reply with return instructions. Items sent back without first requesting a return cannot be accepted.
Refunds
Once we receive and check your return, we will email you to confirm. Approved refunds are sent to your original payment method. Depending on your bank, it can take 5-10 business days before the refund shows on your statement.
Exchanges
Would you prefer the other color? Contact us and we will help you swap it.
Customers in the European Union
If you are a consumer in the European Union, you can cancel your order within 14 days after you receive it, without giving a reason. Tell us within that period, then send the item back within 14 days. We will refund the price of the item within 14 days after we receive it or proof that you have sent it. Return shipping costs are paid by the customer.
Contact
Little Guardian™
30 N Gould St, Ste R, Sheridan, WY 82801, USA
support@littleguardy.com